Original Article

Effects of Customized Communication Training on Nonviolent Communication, Nonverbal Communication, and Self-Acceptance: Evidence from Korean Nursing Students

Abstract

Background: We aimed to investigate the effects of a nonviolent and nonverbal communication and self-acceptance training program among Korean nursing students.

Methods: We enrolled students in nursing departments at three universities in Busan Metropolitan City, South Korea. The students were randomly allocated to the experimental (n = 38) and control groups (n = 36); subsequently, they completed questionnaires before and after training. Data were collected on March 2023. The experimental group was enrolled in a program comprising 390 minutes of lecture, practice, role play, discussion, and reflection in 8-h daily sessions, with a total of eight sessions. The training sought to allow students to understand and practice nonviolent and nonverbal communication. Data were analyzed using descriptive statistics, chi-square tests, and a paired t-test.

Results: Compared with the control group, the experimental group showed a significant post-intervention improvement in the nonviolent communication scores (t = -2.442, P= 0.020); however, there were no significant between-group differences in the post-intervention nonverbal communication or self-acceptance scores.

Conclusion: Customized communication training programs are required to address communication competencies among medical personnel, including nursing students. Moreover, it is crucial to set standards for communication competency. Specifically, from a long-term perspective, a continuous educational strategy is required to effectively improve the communication capabilities of nursing students in Korea. It is possible to develop training programs that can systematically improve communication competency among nursing students.

 

1. Birdwhistell RL (1952). Introduction to Kinesics: An Annotation System for Analysis of Body Mo-tion and Gesture. Washington, DC: De-partment of State, Foreign Service Insti-tute. USA.
2. Stewart J, Zediker KE, Witteborn S (2004). Together: Communicating Interpersonally: A So-cial Construction Approach (6th Edition). Ox-ford University Press, Oxford OX1 2JD, UK.
3. Han MW, Lee KH (2017). Effects of com-munication ability enhancement program for nursing students in Korea: A system-atic review and meta-analysis. J Korean Acad Soc Nurs Educ, 23(1):15-26.
4. Jeon YS, Choi HS (2021). A systemic review of communication programs for nurses working in hospitals. Stress, 29(2):69-79.
5. Kang J, Jeong YJ, Kong KR (2018). Threats to Identity: A Grounded Theory Ap-proach on Student Nurses’ Experience of Incivility during Clinical Placement. J Kore-an Acad Nurs, 48(1):85-95.
6. Jakimowicz S, Perry L (2015). A concept analysis of patient-centred nursing in the intensive care unit. J Adv Nurs, 71(7):1499-1517.
7. Kim YW, Kim YG (2015). Study on tradi-tional medical healing method of hwa-byung examined with 4 compositional el-ements of non-violent communication (NVC). J Korean Cult, 29:217-240.
8. Rosenberg M, Chopra D (2015). Nonviolent Communication: A Language of Life: Life-Changing Tools for Healthy Relationships (Non-violent Communication Guides). PuddleDancer Press, CA, USA.
9. Lim JO, Chang SS (2012). Trends and Sug-gestions in Research on Self-Acceptance. Journal of Human Understanding and Counseling, 33(1):159-184
10. Kelly JF, Stout RL, Tonigan JS, et al (2010). Negative affect, relapse, and Alcoholics Anonymous (AA): does AA work by re-ducing anger? J Stud Alcohol Drugs, 71(3):434-444.
11. Oh YJ (2008). The Development and Effectiveness of the Communication Empowerment Program for Nursing Students: based on the Theory of Trans-fer of Learning. Unpublished doctoral the-sis. Korea University, Seoul, Korea.
12. Son SJ (2022). Development and Validation of the Nonviolent Communication Scale. Unpublished doctoral thesis. Sahmyook University, Seoul, Korea.
13. Moon JW (2018). Development and valida-tion of Teachers’ Nonverbal Communi-cation Questionnaire. The Korean Journal of Elementary Counseling, 17(3):459-476
14. Chamberlain JM, Haaga DAF (2001). Un-conditional self-acceptance and psycho-logical health. J Ration Emot Cogn Behav Ther, 19:163-176.
15. Leu L (2015). Nonviolent Communication Com-panion Workbook, 2nd Edition: A Practical Guide for Individual, Group, or Classroom Study (Nonviolent Communication Guides). Puddle-Dancer Press, CA, USA.
16. Lee JY, Son CN (2011). The development and verification of the Siegel’s interper-sonal neurobiology model-based eclectic therapy program for dysfunctional anger control. Korean J Health Psychol, 16(2):243-261.
17. Chang JK, Jun JM, Lee JW (2015). A study on the effectiveness of couple group counseling program for improving mari-tal satisfaction. Fam Cult, 27(1):179-201.
18. Koo JG (2006). The effects of an empathy education program using a liberal-arts course on communication, interpersonal and perceived therapeutic factors. Korean J Couns, 7(1):11-26.
19. Cheung KG, Choi HN (2011). The effec-tiveness of an intensive nonviolent communication group counseling pro-gram on employees’ interpersonal com-petence, interpersonal stress, and job sat-isfaction. J Hum Underst Couns, 32(1):31-46.
20. Kim EJ, Jin CH, Lee SS (2015). The explora-tion of the effects of social and emotion-al learning program on the social and emotional competencies of elementary school students and their community consciousness. Res Educ Method, 27(4):511-534.
21. Epinat-Duclos J, Foncelle A, Quesque F, et al (2021). Does nonviolent communica-tion education improve empathy in French medical students? Int J Med Educ, 12:205-218.
22. Samovar LA, Porter RE (2014). Intercultural communication: A reader, 14th edition. Boston: Cengage Learning. USA.
23. Ekman P, Friesen WV (1972). Hand move-ments. J Sci Commun, 22(4):353-374.
24. Mehrabian A (1981). Silent Messages: Implicit Communication of Emotions and Attitudes. 2nd Edition, Wadsworth, Belmont, CA, USA.
25. Lee ES (2021). The effects of communication im-proving coaching program based on nonviolent communication on Christian youths' self-acceptance, empathy, communication skills, and sense of faith community. Unpublished master thesis. Kwangwoon University, Seoul, Korea.
Files
IssueVol 52 No 9 (2023) QRcode
SectionOriginal Article(s)
DOI https://doi.org/10.18502/ijph.v52i9.13576
Keywords
Communication Nonviolent communication Nonverbal communication Nursing students Self-acceptance
Rights and permissions
Creative Commons License This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
How to Cite
1.
Jung H, Lee YH, Park J-H. Effects of Customized Communication Training on Nonviolent Communication, Nonverbal Communication, and Self-Acceptance: Evidence from Korean Nursing Students. Iran J Public Health. 2023;52(9):1942-1951.