Factors Affecting Panic Buying during COVID-19 Outbreak and Strategies: A Scoping Review
-
Mohadeseh Motamed-Jahromi
,
Zahra Meshkani
,
Seyed Masood Mosavi-Negad
,
Victoria Momenabadi
,
Mahdieh Sadat Ahmadzadeh
Abstract
Background: This study aimed to assess factors affecting panic buying and strategies to deal with them during COVID-19 with a scoping review.
Method: The review was performed based on Arksey and O’Malley. PubMed, Embase, Scopus, ProQuest, and Science Direct databases were selected to search. All English language full-text articles from Jan 2020 to May 2021 were included. Initially, the titles and abstracts of the retrieved articles were read and screening was accomplished based on the research question. After that, the full text of eligible studies was examined. A third reviewer was resolved disagreements at any stage by a consensus meeting. A self-assessment form was designed for data extraction. The causes of panic buying were assessed as a descriptive study.
Results: The search process returned 23 articles after deletion for complete data extraction and analysis. Through thematic analysis, the factors influencing panic buying were divided into six categories including cognitive, emotional, behavioral, social, and economic factors as well as government action, and finally, the recommended strategies were categorized in two categories included psychosocial and economic.
Conclusion: A holistic view of panic buying’s causes allows planners and decision-makers to design categorized strategies beyond the suggested strategies. Increasing customer awareness and monitoring the flow of information through social media and mass media, psychotherapy, counseling, and economic strategies are considered by planners to combat panic buying.
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2. Prentice C, Quach S, Thaichon P (2020). Antecedents and consequences of panic buying: The case of COVID‐19. Int J Consum Stud, 00:1–15.
3. Yuen KF, Wang X, Ma F, et al (2020). The psychological causes of panic buying following a health crisis. Int J Environ Res Public Health, 17(10):3513.
4. Barnes SJ, Diaz M, Arnaboldi M (2021). Understanding panic buying during COVID-19: A text analytics approach. Expert Syst Appl, 169:114360.
5. Hobbs JE (2020). Food supply chains during the COVID‐19 pandemic. CJAE, 68(2): 171-176.
6. Chen Y, Rajabifard A, Sabri S, et al (2020). A discussion of irrational stockpiling behaviour during crisis. Journal of Safety Science and Resilience, 1 (1): 57-58.
7. Hossain MS, Ferdous S, Siddiqee MH (2020). Mass panic during Covid-19 outbreak-A perspective from Bangladesh as a high-risk country. J Biomed Anal, 3(2):1-3.
8. Billore S, Anisimova T (2021). Panic buying research: A systematic literature review and future research agenda. Int J Consum Stud, 45 (4): 777-804.
9. Agarwal V, Sunitha B (2020). COVID–19: Current pandemic and its societal impact. Int J Adv Sci Technol, 29(5 Special Issue): 432-439
10. Arafat SY, Yuen KF, Menon V, et al (2021). Panic buying in Bangladesh: an exploration of media reports. Front Psychiatry, 11:628393.
11. Prentice C, Nguyen M, Nandy P, et al (2021). Relevant, or irrelevant, external factors in panic buying. Journal of Retailing and Consumer Services, 61:102587.
12. CURTA A-I (2016). EBOLA Epidemic: A New Threat to International Security? Rev Transilv, (6):1-6.
13. Pan X, Dresner M, Mantin B, et al (2020). Pre‐hurricane consumer stockpiling and post‐hurricane product availability: Empirical evidence from natural experiments. Prod Oper Manag, 29(10):2350-2380.
14. Ma R (2008). Spread of SARS and war-related rumors through new media in China. Communication Quarterly, 56(4):376-391.
15. Hsu Y-C, Chen Y-L, Wei H-N, et al (2017). Risk and outbreak communication: lessons from Taiwan's experiences in the Post-SARS era. Health Secur, 15(2):165-169.
16. Wesseler J (2020). Storage policies: Stockpiling versus immediate release. JAFIO, 18(1):1-9.
17. George AB, Singh A (2021). Healthcare Perspectives of Panic Buying. In: Arafat S.Y., Kumar Kar S., Kabir R. (eds) Panic Buying. SpringerBriefs In Psychology. Springer, Cham. https://doi.org/10.1007/978-3-030-70726-2_3
18. Eva N, Saputra DR, Wulandari DA, et al (2020). Panic-Buying Behaviour During the Covid-19 Outbreak: A Cross-Cultural Psychological Study. KnE Soc Sci, 4 (15):80-87.
19. Omar NA, Nazri MA, Ali MH, Alam SS (2021). The panic buying behavior of consumers during the COVID-19 pandemic: Examining the influences of uncertainty, perceptions of severity, perceptions of scarcity, and anxiety. Journal of Retailing and Consumer Services, 62:102600.
20. Chua G, Yuen KF, Wang X, et al (2021). The Determinants of Panic Buying during COVID-19. Int J Environ Res Public Health, 18(6):3247.
21. Dammeyer J (2020). An explorative study of the individual differences associated with consumer stockpiling during the early stages of the 2020 Coronavirus outbreak in Europe. Personality and Individual Differences, 167:110263.
22. Shoib S, Arafat SY (2021). Behavioural Perspectives of Panic Buying. In: Arafat S.Y., Kumar Kar S., Kabir R. (eds) Panic Buying. SpringerBriefs In Psychology. Springer, Cham. https://doi.org/10.1007/978-3-030-70726-2_1
23. Singh J, Kumar P, Kar SK (2021). Predictors of Panic Buying. In: Arafat S.Y., Kumar Kar S., Kabir R. (eds) Panic Buying. SpringerBriefs In Psychology. Springer, Cham. https://doi.org/10.1007/978-3-030-70726-2_2
24. Tricco AC, Antony J, Zarin W, Strifler L, Ghassemi M, Ivory J, et al (2015). A scoping review of rapid review methods. BMC Med,13:224.
25. Arksey H, O'Malley L. Scoping studies: towards a methodological framework (2005). Int J Soc Res Methodol, 8(1):19-32.
26. Tricco AC, Lillie E, Zarin W, O'Brien KK, et al (2018). PRISMA extension for scoping reviews (PRISMA-ScR): checklist and explanation. Ann Intern Med, 169(7):467-473.
27. JBI Manual for Evidence Synthesis.Chapter 11: Scoping reviews [Available from: https://wiki.jbi.global/display/MANUAL/Chapter+11%3A+Scoping+reviews
28. Arafat SMY, Kar SK, Kabir R (2020). Possible Controlling Measures of Panic Buying During COVID-19. Int J Ment Health Addict, 1-3. https://doi.org/10.1007/s11469-
020-00320-1
29. Arafat SMY, Kar SK, Menon V, Alradie-Mohamed A, et al (2020). Responsible Factors of Panic Buying: An Observation From Online Media Reports. Front Public Health, 8:603894.
30. Çinar D (2020). Panic Buying and In-Store Hoarding in the Covid-19 Period: An Assessment Based on the Scarcity Principle. Business & Management Studies, 8(5):3867-90.
31. Dulam R, Furuta K, Kanno T (2020). Development of an agent-based model for the analysis of the effect of consumer panic buying on supply chain disruption due to a disaster. Journal of Advanced Simulation in Science and Engineering, 7(1):102-116.
32. Gazali HM (2020). The COVID-19 pandemic: factors triggering panic buying behaviour among counsumers in Malaysia. LBIBF, 18 (1) :84-95.
33. Hall MC, Prayag G, Fieger P, et al (2020). Beyond panic buying: consumption displacement and COVID-19. J Serv Manag, 32 (1): 113-127.
34. Harahap DA, Ferine KF, Irawati N, Nurlaila, Amanah D (2021). Emerging advances in E-commerce: Panic and impulse buying during the COVID-19 pandemic. Systematic Reviews in Pharmacy, 12(3):224-230.
35. Islam T, Pitafi AH, Arya V, et al (2021). Panic buying in the COVID-19 pandemic: A multi-country examination. Journal of Retailing and Consumer Services, 59:102357.
36. Jahagirdar N (2020). Study on Panic Buying Behavior towards Grocery during Covid-19 and to Identify the factors responsible for Panic Buying. SJOM, 4 (1): 1-10.
37. Kar SK, Menon V, Arafat SY (2020). Online group cognitive behavioral therapy for panic buying: Understanding the usefulness in COVID-19 context. Indian J Psychiatry, 62(5): 607–609.
38. Kostev K, Lauterbach S (2020). Panic buying or good adherence? Increased pharmacy purchases of drugs from wholesalers in the last week prior to Covid-19 lockdown. J Psychiatr Res, 130:19-21.
39. Lins S, Aquino S (2020). Development and initial psychometric properties of a panic buying scale during COVID-19 pandemic. Heliyon, 6(9):e04746.
40. Li SE (2021). Toilet Paper Thrones and Heated Tweets: Applying Moral Panic and Social Network Theory to Responses Over Panic Buying during COVID-19. Int J Social Scienc Humanit, 11(2): 35-39.
41. Naeem M (2021). Do social media platforms develop consumer panic buying during the fear of Covid-19 pandemic. Journal of Retailing and Consumer Services, 58:102226.
42. Rajkumar RP (2021). A Biopsychosocial Approach to Understanding Panic Buying: Integrating Neurobiological, Attachment-Based, and Social-Anthropological Perspectives. Front Psychiatry, 12:652353.
43. Roy S, Chakraborty C (2021). Panic Buying Situation during COVID-19 Global Pandemic. Journal of Retailing and Consumer Services, 13(2):231-44.
44. Sherman CE, Arthur D, Thomas J (2021). Panic buying or preparedness? The effect of information, anxiety and resilience on stockpiling by Muslim consumers during the COVID-19 pandemic. Journal of Islamic Marketing, 12 (3): 479-497.
45. Wang HH, Na H (2020). Panic buying? Food hoarding during the pandemic period with city lockdown. Journal of Integrative Agriculture, 19(12):2916-2925.
46. Zhang Y, Zhou R (2021). Promoting social distancing and preventing panic buying during the epidemic of COVID-19: the contributions of people's psychological and behavioural factors. J Public Health (Berl.), https://doi.org/10.1007/s10389-021-01497-y
47. Bendall RC, Galpin A, Marrow LP, et al (2016). Cognitive style: Time to experiment. Front Psychol, 7:1786.
48. Sheth J (2020). Impact of Covid-19 on consumer behavior: Will the old habits return or die? Journal of Business Research, 117:280-283.
49. Lechner AT, Paul M (2019). Is this smile for real? The role of affect and thinking style in customer perceptions of frontline employee emotion authenticity. Journal of Business Research, 94:195-208.
50. Kassas B, Nayga Jr RM (2021). Understanding the importance and timing of panic buying among US Households during the COVID-19 pandemic. Food Qual Prefer, 93:104240.
51. Wu C, Wilkes R, Fairbrother M, Giordano G (2020). Social capital, trust, and state coronavirus testing. Contexts. Available from: https://contexts.org/blog/healthcare-and-critical-infrastructure/#wu
52. Yangui W, Hajtaïeb El Aoud N (2015). Consumer behavior and the anticipation of a total stockout for a food product: proposing and validating a theoretical model. Int Rev Retail Distrib Consum Res, 25(2):181-203.
53. Sheu J-B, Kuo H-T (2020). Dual speculative hoarding: A wholesaler-retailer channel behavioral phenomenon behind potential natural hazard threats. International Journal of Disaster Risk Reduction, 44:101430.
54. Frank B, Schvaneveldt SJ (2016). Understanding consumer reactions to product contamination risks after national disasters: The roles of knowledge, experience, and information sources. Journal of Retailing and Consumer Services, 28:199-208.
55. Ervasti H, Kouvo A, Venetoklis T (2019). Social and institutional trust in times of crisis: Greece, 2002–2011. Social Indicators Research, 141(3):1207-1231.
56. Loxton M, Truskett R, Scarf B, et al (2020). Consumer behaviour during crises: preliminary research on how coronavirus has manifested consumer panic buying, herd mentality, changing discretionary spending and the role of the media in influencing behaviour. J Risk Fin Manag, 13(8):166.
57. Li AC-M(2020). Living through COVID-19: A perspective from Hong Kong.
Journal of Humanistic Psychology, 60(5):672-81.
58. Thombre A, Agarwal A (2020). A paradigm shift in urban mobility: policy insights from travel before and after COVID-19 to seize the opportunity. Transp Policy, 110: 335-353.
59. Herjanto H, Amin M, Purington EF (2021). Panic buying: The effect of thinking style and situational ambiguity. Journal of Retailing and Consumer Services, 60:102455.
2. Prentice C, Quach S, Thaichon P (2020). Antecedents and consequences of panic buying: The case of COVID‐19. Int J Consum Stud, 00:1–15.
3. Yuen KF, Wang X, Ma F, et al (2020). The psychological causes of panic buying following a health crisis. Int J Environ Res Public Health, 17(10):3513.
4. Barnes SJ, Diaz M, Arnaboldi M (2021). Understanding panic buying during COVID-19: A text analytics approach. Expert Syst Appl, 169:114360.
5. Hobbs JE (2020). Food supply chains during the COVID‐19 pandemic. CJAE, 68(2): 171-176.
6. Chen Y, Rajabifard A, Sabri S, et al (2020). A discussion of irrational stockpiling behaviour during crisis. Journal of Safety Science and Resilience, 1 (1): 57-58.
7. Hossain MS, Ferdous S, Siddiqee MH (2020). Mass panic during Covid-19 outbreak-A perspective from Bangladesh as a high-risk country. J Biomed Anal, 3(2):1-3.
8. Billore S, Anisimova T (2021). Panic buying research: A systematic literature review and future research agenda. Int J Consum Stud, 45 (4): 777-804.
9. Agarwal V, Sunitha B (2020). COVID–19: Current pandemic and its societal impact. Int J Adv Sci Technol, 29(5 Special Issue): 432-439
10. Arafat SY, Yuen KF, Menon V, et al (2021). Panic buying in Bangladesh: an exploration of media reports. Front Psychiatry, 11:628393.
11. Prentice C, Nguyen M, Nandy P, et al (2021). Relevant, or irrelevant, external factors in panic buying. Journal of Retailing and Consumer Services, 61:102587.
12. CURTA A-I (2016). EBOLA Epidemic: A New Threat to International Security? Rev Transilv, (6):1-6.
13. Pan X, Dresner M, Mantin B, et al (2020). Pre‐hurricane consumer stockpiling and post‐hurricane product availability: Empirical evidence from natural experiments. Prod Oper Manag, 29(10):2350-2380.
14. Ma R (2008). Spread of SARS and war-related rumors through new media in China. Communication Quarterly, 56(4):376-391.
15. Hsu Y-C, Chen Y-L, Wei H-N, et al (2017). Risk and outbreak communication: lessons from Taiwan's experiences in the Post-SARS era. Health Secur, 15(2):165-169.
16. Wesseler J (2020). Storage policies: Stockpiling versus immediate release. JAFIO, 18(1):1-9.
17. George AB, Singh A (2021). Healthcare Perspectives of Panic Buying. In: Arafat S.Y., Kumar Kar S., Kabir R. (eds) Panic Buying. SpringerBriefs In Psychology. Springer, Cham. https://doi.org/10.1007/978-3-030-70726-2_3
18. Eva N, Saputra DR, Wulandari DA, et al (2020). Panic-Buying Behaviour During the Covid-19 Outbreak: A Cross-Cultural Psychological Study. KnE Soc Sci, 4 (15):80-87.
19. Omar NA, Nazri MA, Ali MH, Alam SS (2021). The panic buying behavior of consumers during the COVID-19 pandemic: Examining the influences of uncertainty, perceptions of severity, perceptions of scarcity, and anxiety. Journal of Retailing and Consumer Services, 62:102600.
20. Chua G, Yuen KF, Wang X, et al (2021). The Determinants of Panic Buying during COVID-19. Int J Environ Res Public Health, 18(6):3247.
21. Dammeyer J (2020). An explorative study of the individual differences associated with consumer stockpiling during the early stages of the 2020 Coronavirus outbreak in Europe. Personality and Individual Differences, 167:110263.
22. Shoib S, Arafat SY (2021). Behavioural Perspectives of Panic Buying. In: Arafat S.Y., Kumar Kar S., Kabir R. (eds) Panic Buying. SpringerBriefs In Psychology. Springer, Cham. https://doi.org/10.1007/978-3-030-70726-2_1
23. Singh J, Kumar P, Kar SK (2021). Predictors of Panic Buying. In: Arafat S.Y., Kumar Kar S., Kabir R. (eds) Panic Buying. SpringerBriefs In Psychology. Springer, Cham. https://doi.org/10.1007/978-3-030-70726-2_2
24. Tricco AC, Antony J, Zarin W, Strifler L, Ghassemi M, Ivory J, et al (2015). A scoping review of rapid review methods. BMC Med,13:224.
25. Arksey H, O'Malley L. Scoping studies: towards a methodological framework (2005). Int J Soc Res Methodol, 8(1):19-32.
26. Tricco AC, Lillie E, Zarin W, O'Brien KK, et al (2018). PRISMA extension for scoping reviews (PRISMA-ScR): checklist and explanation. Ann Intern Med, 169(7):467-473.
27. JBI Manual for Evidence Synthesis.Chapter 11: Scoping reviews [Available from: https://wiki.jbi.global/display/MANUAL/Chapter+11%3A+Scoping+reviews
28. Arafat SMY, Kar SK, Kabir R (2020). Possible Controlling Measures of Panic Buying During COVID-19. Int J Ment Health Addict, 1-3. https://doi.org/10.1007/s11469-
020-00320-1
29. Arafat SMY, Kar SK, Menon V, Alradie-Mohamed A, et al (2020). Responsible Factors of Panic Buying: An Observation From Online Media Reports. Front Public Health, 8:603894.
30. Çinar D (2020). Panic Buying and In-Store Hoarding in the Covid-19 Period: An Assessment Based on the Scarcity Principle. Business & Management Studies, 8(5):3867-90.
31. Dulam R, Furuta K, Kanno T (2020). Development of an agent-based model for the analysis of the effect of consumer panic buying on supply chain disruption due to a disaster. Journal of Advanced Simulation in Science and Engineering, 7(1):102-116.
32. Gazali HM (2020). The COVID-19 pandemic: factors triggering panic buying behaviour among counsumers in Malaysia. LBIBF, 18 (1) :84-95.
33. Hall MC, Prayag G, Fieger P, et al (2020). Beyond panic buying: consumption displacement and COVID-19. J Serv Manag, 32 (1): 113-127.
34. Harahap DA, Ferine KF, Irawati N, Nurlaila, Amanah D (2021). Emerging advances in E-commerce: Panic and impulse buying during the COVID-19 pandemic. Systematic Reviews in Pharmacy, 12(3):224-230.
35. Islam T, Pitafi AH, Arya V, et al (2021). Panic buying in the COVID-19 pandemic: A multi-country examination. Journal of Retailing and Consumer Services, 59:102357.
36. Jahagirdar N (2020). Study on Panic Buying Behavior towards Grocery during Covid-19 and to Identify the factors responsible for Panic Buying. SJOM, 4 (1): 1-10.
37. Kar SK, Menon V, Arafat SY (2020). Online group cognitive behavioral therapy for panic buying: Understanding the usefulness in COVID-19 context. Indian J Psychiatry, 62(5): 607–609.
38. Kostev K, Lauterbach S (2020). Panic buying or good adherence? Increased pharmacy purchases of drugs from wholesalers in the last week prior to Covid-19 lockdown. J Psychiatr Res, 130:19-21.
39. Lins S, Aquino S (2020). Development and initial psychometric properties of a panic buying scale during COVID-19 pandemic. Heliyon, 6(9):e04746.
40. Li SE (2021). Toilet Paper Thrones and Heated Tweets: Applying Moral Panic and Social Network Theory to Responses Over Panic Buying during COVID-19. Int J Social Scienc Humanit, 11(2): 35-39.
41. Naeem M (2021). Do social media platforms develop consumer panic buying during the fear of Covid-19 pandemic. Journal of Retailing and Consumer Services, 58:102226.
42. Rajkumar RP (2021). A Biopsychosocial Approach to Understanding Panic Buying: Integrating Neurobiological, Attachment-Based, and Social-Anthropological Perspectives. Front Psychiatry, 12:652353.
43. Roy S, Chakraborty C (2021). Panic Buying Situation during COVID-19 Global Pandemic. Journal of Retailing and Consumer Services, 13(2):231-44.
44. Sherman CE, Arthur D, Thomas J (2021). Panic buying or preparedness? The effect of information, anxiety and resilience on stockpiling by Muslim consumers during the COVID-19 pandemic. Journal of Islamic Marketing, 12 (3): 479-497.
45. Wang HH, Na H (2020). Panic buying? Food hoarding during the pandemic period with city lockdown. Journal of Integrative Agriculture, 19(12):2916-2925.
46. Zhang Y, Zhou R (2021). Promoting social distancing and preventing panic buying during the epidemic of COVID-19: the contributions of people's psychological and behavioural factors. J Public Health (Berl.), https://doi.org/10.1007/s10389-021-01497-y
47. Bendall RC, Galpin A, Marrow LP, et al (2016). Cognitive style: Time to experiment. Front Psychol, 7:1786.
48. Sheth J (2020). Impact of Covid-19 on consumer behavior: Will the old habits return or die? Journal of Business Research, 117:280-283.
49. Lechner AT, Paul M (2019). Is this smile for real? The role of affect and thinking style in customer perceptions of frontline employee emotion authenticity. Journal of Business Research, 94:195-208.
50. Kassas B, Nayga Jr RM (2021). Understanding the importance and timing of panic buying among US Households during the COVID-19 pandemic. Food Qual Prefer, 93:104240.
51. Wu C, Wilkes R, Fairbrother M, Giordano G (2020). Social capital, trust, and state coronavirus testing. Contexts. Available from: https://contexts.org/blog/healthcare-and-critical-infrastructure/#wu
52. Yangui W, Hajtaïeb El Aoud N (2015). Consumer behavior and the anticipation of a total stockout for a food product: proposing and validating a theoretical model. Int Rev Retail Distrib Consum Res, 25(2):181-203.
53. Sheu J-B, Kuo H-T (2020). Dual speculative hoarding: A wholesaler-retailer channel behavioral phenomenon behind potential natural hazard threats. International Journal of Disaster Risk Reduction, 44:101430.
54. Frank B, Schvaneveldt SJ (2016). Understanding consumer reactions to product contamination risks after national disasters: The roles of knowledge, experience, and information sources. Journal of Retailing and Consumer Services, 28:199-208.
55. Ervasti H, Kouvo A, Venetoklis T (2019). Social and institutional trust in times of crisis: Greece, 2002–2011. Social Indicators Research, 141(3):1207-1231.
56. Loxton M, Truskett R, Scarf B, et al (2020). Consumer behaviour during crises: preliminary research on how coronavirus has manifested consumer panic buying, herd mentality, changing discretionary spending and the role of the media in influencing behaviour. J Risk Fin Manag, 13(8):166.
57. Li AC-M(2020). Living through COVID-19: A perspective from Hong Kong.
Journal of Humanistic Psychology, 60(5):672-81.
58. Thombre A, Agarwal A (2020). A paradigm shift in urban mobility: policy insights from travel before and after COVID-19 to seize the opportunity. Transp Policy, 110: 335-353.
59. Herjanto H, Amin M, Purington EF (2021). Panic buying: The effect of thinking style and situational ambiguity. Journal of Retailing and Consumer Services, 60:102455.
| Files | ||
| Issue | Vol 50 No 12 (2021) | |
| Section | Review Article(s) | |
| DOI | https://doi.org/10.18502/ijph.v50i12.7929 | |
| Keywords | ||
| Panic buying COVID-19 Causes Factors Strategies | ||
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How to Cite
1.
Motamed-Jahromi M, Meshkani Z, Mosavi-Negad SM, Momenabadi V, Ahmadzadeh MS. Factors Affecting Panic Buying during COVID-19 Outbreak and Strategies: A Scoping Review. Iran J Public Health. 2021;50(12):2473-2485.
